Thank you for shopping with Miora Store. We appreciate your business and aim to ensure your satisfaction with every purchase. Please read the following policies carefully regarding cancellations and refunds.
Cancellation Policy:
Once an order is placed and confirmed on our website, MioraStore.com, it cannot be modified or canceled under any circumstances. We take great care to fulfill and deliver your order promptly. However, if there are any issues with your order fulfillment, our team will contact you within 24 hours of order placement.
Refund Policy:
We follow a strict no return/exchange policy. However, in the unlikely event that you receive a damaged or incorrect product, your order will be eligible for an exchange or return. Please contact our customer support via WhatsApp at +91-9051415141 within 24-48 hours of delivery to initiate the process.
Refund Turnaround Time:
Upon approval of a refund request, please allow 3-5 working days for the refund to be processed. This timeframe includes the processing period required by our payment gateway and associated banks.
Credit Amount Processing Time:
Once the refund has been processed, it may take an additional 3-5 working days for the credited amount to reflect in your bank account.
We appreciate your understanding of our policies, which are designed to ensure a seamless shopping experience for all our customers. Should you have any questions or concerns, please do not hesitate to reach out to our customer support team at +91-9051415141 or via email at support@miorastore.com.
Thank you for choosing Miora Store!